Frequently Asked Questions
How long does shipping take for my order?▼
SHIBUYALA orders are typically processed within 48 hours. Standard domestic shipping usually takes 3-7 business days, depending on your location and chosen delivery service.
What is your return policy for beauty products?▼
We accept returns on unopened, unused items within 30 days of purchase. Please ensure the original seal is intact to qualify for a full refund.
Which payment methods do you currently accept?▼
We accept all major credit cards, PayPal, and Apple Pay. Your transactions are fully encrypted and secure to ensure a safe shopping experience at SHIBUYALA.
How do you ensure the quality of your beauty items?▼
We source products directly from authorized distributors and premium brands. Every item undergoes a strict quality check to guarantee authenticity and freshness for our customers.
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